A visit limit is the number of times you can visit a partner's venue(s) within a month. Some partners have multiple venues, and each venue may have its own visit limit. However, in some cases, a partner might apply a global visit limit across all their venues. This means that the total number of visits is shared between all of that partner's locations for the month.
💡 Keep in mind: One visit = one check-in at a partner venue per day.
Can I check in more than once per day at the same venue?
No, you can only check in once per day at the same partner venue.
This means that even if a partner offers multiple classes or activities on the same day, you’ll only be able to join one of them. If you’d like to train more than once in a day, you can do so at other venues with different partners, as long as your membership allows multiple daily check-ins.
Example
If your membership allows more than one daily check-in, you can:
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Go to a yoga studio in the morning 🧘
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And take a boxing class in the afternoon 🥊
(As long as they are at different venues)
But you can’t:
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Check in twice at the same venue on the same day
What is the visit limit for my membership?
The visit limit may vary depending on the type of subscription you have. For example:
With the Premium membership (formerly L) or Max (formerly XL), you might have higher monthly visit limits compared to lower-tier plans.
Where can I find the visit limits with a partner?
You can find the visit limits in the "Visit limits" section of the partner's profile you want to visit, either in the app or on our website.
Keep in mind that the visit limit varies based on your membership, so make sure to check this info before planning your visit.
How does the visit limit work?
For Classic (M), Premium (L), and Max (XL) memberships, visit limits apply to the calendar month, starting on the 1st and ending on the last day. If you join on, for example, the 10th, you still get the full visit limit from that day until the end of the month. Limits reset on the 1st of the following month.
Exception for the Essential (S) memberships: This membership has a general limit of four check-ins per membership month, regardless of the calendar month.
Important for members in Germany: Regardless of your membership type, you are limited to one check-in per day.
Important for corporate members in all countries: For PRO and BUSINESS memberships, you are also restricted to one check-in per day, but this applies to all venues combined. These memberships are available to employees of specific affiliate companies. For more details about corporate memberships, click here.
If you have a Classic (M), Premium (L), and Max (XL) membership outside of Germany, there may be additional check-in limits. You can find more details here.
What happens to my visit limits if I change my plan?
If you change your plan, the visit limits to our Partners’ venues may also change. Here’s what happens in each case:
🔼 Upgrades: immediate switch to a higher plan
If you make an immediate upgrade to your membership, your new visit limit will update automatically based on the new plan.
Example: If you go from a plan with 4 visits per month to one with 8, you’ll be able to use all 8 visits starting from the moment of the upgrade.
Visits don’t carry over. You won’t have 12 visits (4 from the old plan + 8 from the new one)—your limit is simply replaced with the new plan’s allowance.
🔽 Downgrades: switch to a lower plan
Unlike an upgrade, a downgrade does not take effect immediately. It’s scheduled to start from the next membership month.
Also, if you don’t use all your visits in the current month, the unused visits won’t transfer to the next month or to your new plan.
Please note: The visit reset date stays the same: it’s always the 1st of each month, regardless of when you upgraded.
Online-Live Classes Limit
You can participate in one class per day, with a total of up to 30 online-live classes per calendar month. Since you’re limited to one check-in per day, you’ll need to choose between attending an online-live class or an on-site class at a venue.