You can upgrade or downgrade from your profile on the website, but not on the app. To do so, first of all you have to log into your account and go to your profile. Then you click on your name and a new tab opens where you choose the menu item “my account” on the far right. Scroll down and in the “membership” section click on “change plan”. There you get the date when your personal up- or downgrade will be possible. Just click “change plan on…” and the change will come into effect on this chosen date.
Upgrade –a change of your membership to a higher tariff (“S” to “M” or “L”, “M” to “L”)
If you would like to upgrade, you have two options:
1 – Instant upgrade: You can upgrade your membership, effective immediately and use it right away. If you choose this option, you will pay the difference between the two tariffs immediately and then pay the higher price from the next month. Your membership cycle will stay as it is.
Upgrade from S to M: single payment of €30
Upgrade from M to L: single payment of €40
Upgrade from S to L: single payment of €70
2 – You can upgrade from the start of the next membership cycle. You will remain with your current tariff until the start of the next membership month, without incurring additional costs in the current membership month.
Downgrade – change your membership to a lower tariff (“L” to “M” or “S”, “M” to “S”)
You can downgrade your membership from the start of your next membership month at any time for free.