If we couldn’t provide you with an answer, please get in touch with our support team via the contact form.
If you prefer to call us, we usually have our phone lines open from Monday to Friday, 10 am - 12 pm.
English: +49 308 3797 648
German: +49 30 8379 5855
Before calling us, please have your membership number with you. You can find it in your member profile in the App or in Your Account by logging in from our website: https://urbansportsclub.com/en