A small number of our partners work with the cashback system. This means you pay your own entry fee and the money you pay is deducted from your next membership fee. If this applies then you can see all important information under "important info" in the membership profile.
There you'll also find all information about how a cashback check-in works with the partner in question.
Where required, please be sure to send your ticket/ receipt to the email written in the partner profile so we can process your cashback and soon as possible.
In case you don't pay anything for your membership or your membership's about to be canceled shortly it's not possible to deduct the entry fee from the next membership fee. In this case please send us an e-mail at firstname.lastname@example.org so that we can reimburse you.
Please make sure you check the partner profile under “Important Info” to see how the refund process works for that particular partner.