A small number of our partners work with the cashback system.
This means for you to pay your own entry fee and the money paid is deducted from your next membership fee.
If this applies you can see all important information under "important info" in the membership profile.
There is also all information about how a cashback check-in works with the partner in question.
Where required, you should send your ticket/ receipt to the email written in the partner profile so we can process your cashback and soon as possible.
In case you don't pay anything or only a small amount for your membership (f. ex. because you have a company membership) or your membership is about to be canceled shortly it's not possible to deduct the entry fee from the next membership fee.
In this case you should send us an e-mail with your IBAN to cashback@urbansportsclub.com so that we can reimburse you via bank transfer.
Please make sure you check the partner profile under “Important Info” to see how the refund process works for that particular partner.
