Please note: If a city offers a free trial, you can find it on our website.
How can I sign up for the free trial period?
Registering for the Free trial is similar to registering for an Urban Sports Club membership.
During the process, you will have to add your phone number to receive an SMS code.
You can only sign up for the free trial once you receive the code.
If you don’t receive the code, please wait a while before sending a new one, or try again later.
What can I do during the free trial?
You can choose from thousands of activities in the best venues near you, onsite, outdoors, and online, with the best coaches in each discipline.
What does my free trial include?
Your free trial includes 3 check-ins at our partners located in the city of the Free trial you selected.
For onsite classes, upon arrival at the partner's venue, you will be asked to scan their personalized QR code that will check you in. If you can't make it to the class, don't forget to cancel so that your booking will not be counted as one of the 3 checks available in your free trial.
Important: You need to have a profile picture to be able to book and check in with the Urban Sports Club App.
For our online offer, you will have access to all the live classes for the country you have registered in.
Please keep in mind that bookings, late cancellations, and no-shows are counted as check-ins. For more information check this article on our Help Center: Bindingly booked classes, cancellations and no shows
What happens at the end of my Free trial?
If you do not cancel your Free trial within 14 days in France and the Netherlands and 7 days in Germany, you will be automatically signed up for a €59 M membership if you opted for an annual contract or a €69 membership if you opted for a monthly one.
Don't worry, we'll let you know before your free trial ends!
Annual contract:
Monthly contract:
When you have already used all 3 available check ins of your Free trial, you can start your membership at any point of the free period by accessing your member's profile through our website. All you need to do is select "Start full membership"
What is the cancellation policy for the Free Trial?
The free trial must be canceled before the trial period ends:
- 14 days in France and the Netherlands
- 7 days in Germany
You can confirm the day your trial period will end and the cancellation deadline through your member profile on our website.
If I cancel before the free trial ends, do I have to pay?
No, if you cancel before your free trial ends, you will not be charged for the first month of your subscription.
However, if you do not cancel the trial on time, the first membership fee will be charged on the day your free trial ends.
What happens if I sign up for the free trial in a city where I don’t live?
Please note that not all cities offer a free trial. If you signed up in the wrong city, the free trial may not be available in your location, and you won’t be able to transfer the trial to another city.
In this case, you can cancel your free trial directly from your member profile by visiting our website.
Can I add a discount code once the free trial period is over?
The free trial cannot be combined with other discounts or referral programs.
Can I pause my free trial period?
Pausing your free trial period is not possible. If you cannot use your trial period in on-site classes, we invite you to try out our online offer.