If unfortunately you are not feeling well or injured and cannot attend a class at the last minute, please cancel it via the App if you made an instant booking/bindingly booking.
If you did not make a bindingly booking, cancel it in the same way you booked it, - by calling the venue, sending a WhatsApp, or sending an email to the venue.
If you cancel outside the cancellation window, which is usually 12 hours before the start of the class, a "late cancellation" will be registered on your history, so you can contact us through our contact form, and we can make an exception and cancel the €5 fee.
More information: Bindingly booked classes, cancellations and no shows
Please note that we can only make one exception, so if you consider that we should remove another late cancellation fee from your history, please send us proof (doctor's note) that you were unable to attend the class.